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Start NVivo and activate your license

 

The first time you launch NVivo, you are prompted to enter and activate your license key and create your NVivo user profile. If you have downloaded a trial version of the software, you do not need to enter a license key, but you still need to activate the software.

What do you want to do?

 

Start NVivo

To start NVivo, do one of the following:

  • Double-click the NVivo icon in the Applications folder in the Finder

  • Click the Launchpad icon in the Dock, and then click the NVivo icon

  • Click the NVivo icon in the Dock

The first time you launch NVivo, you are prompted to enter and activate your license key (or start a 30 day trial) and create your default NVivo user profile—refer to Enter and activate your license key for more information.

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Enter and activate your license (or start a 30 day trial)

When you first start NVivo you are prompted to enter and activate your license.  Activation is a simple and secure process that ensures only valid licenses are used to operate the software.

If you are using a trial version of the software, you do not need to enter a key, but you must activate the trial before you can use NVivo. If you have purchased a license, you may have the option to activate your key later.

To enter and activate your license (or start a trial):

  1. Start NVivo and if prompted, accept the license agreement.

  1. On the Welcome to NVivo for Mac dialog, enter your license key (or click 30 day trial), and then click Next.

  1. On the License Activation dialog, enter your details. Fields marked with an asterisk (*) must be completed.

  2. Click Activate.

  3. On the NVivo - User Profile dialog, you are prompted to set up your default NVivo user profile:

  • Enter the Name that you want to use in your user profile—by default, it is set to the user account name you use to login to your computer.

  • Enter your Initials—your initials will be used to identify any work that you do in a project.

  1. Click Continue.

NOTE

  • If you previously accepted the license agreement—for example, as part of the beta trial of NVivo for Mac—you will not be prompted to accept the license agreement.

  • If activation fails because you do not have an Internet connection, you can submit an activation request to QSR International by email, mail/fax or phone—refer to How to activate when you cannot connect to the Internet for more information.

  • If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when activating NVivo. Contact your network administrator if you have any difficulty with your network credentials.

  • When you select 30 day trial, the evaluation period starts when you activate the trial. At the end of the 30 days you will not be able to use NVivo, and you will be prompted to enter a license key when you start NVivo.

  • If you do not want to participate in the Customer Experience Improvement Program, clear the check box.

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Activate your license later

You are prompted to activate your license key when you first start NVivo. You may choose to activate later—for example, because you are not currently connected to the Internet.

If you have entered a license key, you may be able to use the software for a limited amount of time before you activate it. If you want to start a 30 day trial, you must activate the trial before you can use the software.

To activate the license

  1. Choose NVivo > Licensing > Activate.

  2. On the License Activation dialog, enter your details. Fields marked with an asterisk (*) must be completed.

  3. Click Activate.

NOTE

  • If activation fails because you do not have an Internet connection, you can submit an activation request to QSR International by email, mail/fax or phone—refer to How to activate when you cannot connect to the Internet for more information.

  • If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials (user name and password) when activating NVivo. Contact your network administrator if you have any difficulty with your network credentials.

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How to activate when you cannot connect to the Internet

If the activation fails because you do not have an Internet connection, you will see new options at the top of the License Activation screen—you can choose to send an activation request to QSR International by email, mail, fax or phone.

To send an activation request to QSR International:

  1. On the Activate via menu, choose how you want to send your activation request to QSR—for example, by email.

  2. Make sure you have entered all the required information. Fields marked with an asterisk (*) must be completed.

  1. Click the Generate Installation Key button, to create an Installation Key.

  2. Click Send or Print, and then send the activation request to QSR International by email or use the details on the printed activation request form to contact QSR International.

  3. After QSR has processed your request, and sent you an activation key, you can activate your NVivo software—refer to Enter an activation key sent to you by QSR for details.

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Enter an activation key sent to you by QSR

If you sent an activation request to QSR International by email, mail/fax or phone, then QSR International checks your activation request and sends you an activation key.

To activate your license using this key:

  1. If you are not prompted to activate your license when you start NVivo, choose NVivo > Licensing > Activate.

  1. On the Activate via menu, choose Email, Mail/Fax or Phone.

  1. In the Activation Key field, enter the activation key you received from QSR International.

  2. Click Activate.

If you have not already set up your default NVivo user profile, you will be prompted to do this now—refer to Create, view or change user profiles for more information.

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